Refund policy

 

Return Policy

All products are marked as final sale and are non-refundable and non-returnable. 

We appreciate your understanding and encourage you to reach out before purchasing if you have any questions about sizing, materials, or condition. 

Damages and Issues 

Please inspect your order upon reception and contact us within 3 days of delivery, if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any questions at monchiness@gmail.com. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 20 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at monchiness@gmail.com.